FAQs

What are BeeBucks?

BeeBucks are like honey-coated coins that reward meaningful social activity that helps determine which products and articles offer the most value to our members. You can earn BeeBucks by sharing, reviewing and rating items across HoneyColony, and by introducing a new member to our site. Members who consistently earn high BeeBucks also get freebies, testers, and other exclusive benefits.


How do I refer family and friends?

Good question. Anytime you share your referral link and someone clicks it, signs up for an account and makes a purchase, you receive 500 BeeBucks. You can refer your family and friends and earn your BeeBucks by following these three steps:

  1. Visit your my account page
  2. Directly above the ‘Generated Referral List’ section, click the Generate Referral Link button
  3. Now under the ‘Generated Referral List’, you will see your new referral link. Copy the referral link and share it wherever you wish, or share it via the social media buttons to the right of the link. Your referral link should look like the following:
Referral Link Example


How do I share products socially to earn BeeBucks?

To earn BeeBucks from social media shares, start by visiting a product page. Directly beneath the product name (to the right of the product image), you will see social sharing buttons (including Facebook, Twitter and Google+). Hover over a social media button to see how many possible points you can earn from sharing on that specific social media site. Click the button to share the product. Social media buttons will look like the following:
How to share via social media links
Once the social media popup opens, make sure you “publish” your post to complete the sharing process.

Why can’t I sign in using my Facebook account information?

The Facebook button on the “Log In” page can only be used once you have created an account with HoneyColony. Once you have a profile on our site, you will be able to log in using your Facebook username and password.

How do I redeem my BeeBucks?

Your BeeBucks can easily be redeemed. Once you get to the checkout page, there will be an option (near the bottom of the page) to use your BeeBucks, rather than a credit card or PayPal account. It should resemble the image below.

Redeeming BeeBucks

Do you ship products to other countries?

Yes we do!

Autoship

HoneyColony is now offering autoship on select product offerings with intervals of two weeks, 30 or 90 days.
You can cancel autoship any time you like however you need to give a 30 day day notification. Any scheduled auto-ships within that 30 day time span will still ship and the customer will be charged.

Return Policy

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. There is a 15% restocking fee on some products.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers ,or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

  • Book with obvious signs of use
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery

Coupons

I am trying to use my coupon and get free shipping. What is going on? 

We are a boutique company and not Amazon so we are unable to give you both a heavy discount and free shipping. It’s either or.

How can I get in touch with HoneyColony?

Our hivequarters are in Los Angeles. Please feel free to send any questions, comments or concerns to feedback@honeycolony.com. In a state of emergency you can call 1 877 394 2395. We will get back to you as soon as possible!